My Jetpack blog subscribers are getting spam

  • Ever since I added JetPack blog subscription widget, everyone who has signed up have begun to receive tons of spam. It’s not only annoying but extremely embarrassing. Is there a reason why this would be happening?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Ryan C.

    (@ryancowles)

    Hi there! Could you please provide me with the URL of your site so I can take a look? And could you please let me know the contents of these spam messages? Please try to include the subject line, the email address that it is sent from, and the contents of the message.

    Please let me know about the above, and we can go from there!

    Thread Starter evasavageau3

    (@evasavageau3)

    Thank you Ryan for responding. https://lifeandthensome.com, All I know from some subscribers is that the spam messages are pornographic pictures, videos, and also lots of Russian pornographic sites as well.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I checked your site, and you seem to be using 2 different subscription forms at the moment: the one at the bottom is provided by Jetpack, but the one at the top is a different form, provided by Mailchimp.

    I can’t help you with the Mailchimp form subscribers, but I was able to check our logs for your Jetpack subscribers. It appears we haven’t sent anything to any of your 3 email subscribers in the past month, as you haven’t published any new post in the past month.

    That said, you can rest assured: the email addresses of your Jetpack subscribers are stored on WordPress.com, and not shared with anyone; no one but you will be able to send emails to those subscribers, whenever you publish a new post on your site. If those 3 people started receiving spam, it wasn’t sent by Jetpack, and we didn’t share their email address with anyone.

    Could you ask your subscribers if they signed up using the Jetpack Blog Subscription form, or the other form on your site?

Viewing 3 replies - 1 through 3 (of 3 total)
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