My MailMint doesnt save anything

  • Resolved bounesclow

    (@bounesclow)


    1 year, 5 months ago

    Hello.
    I love this plugin and has a very nice UI than others but recently is not saving the data of anything. If i click save in draft it doesn’t do it at all. Sometimes i have to restart the app multiple times and clear the cache to see if by any chance is saving changes.
    It’s becoming very annoying because it happens also in the content of the mails sended. Sometimes just send the empty template or the copied mail from other campaign without saving changes.
    I need help
    Hope u have a great day.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Fatema-Tuz-Zohra Nabila

    (@nabila98)

    Hi,

    I’m sorry to hear that you’re facing this issue.

    Can you please confirm if after clearing the cache, these issues remain or not?

    Also, can you please tell me which hosting provider are you using?

    If you want you can also reach us here?for any further information and we’ll assist you promptly.

    Thank you.

    Thread Starter bounesclow

    (@bounesclow)

    Yes, the problem still remains.

    I′m using namecheap hosting services

    Plugin Support Fatema-Tuz-Zohra Nabila

    (@nabila98)

    Hi,

    Thanks for clarifying.

    Could you please recreate the issue in a screen recording and share it with us here or contact our official support directly so that we can have a better look at it?

    It would be more helpful if you could provide the console error that you’re getting in the screen recording.

    Thank you.

    Plugin Support Fatema-Tuz-Zohra Nabila

    (@nabila98)

    Hi,

    I am following up to see if you were able to solve your issue.

    If you didn’t, please reach us here.

    Let me know.

    Thanks.

    Plugin Support Fatema-Tuz-Zohra Nabila

    (@nabila98)

    Hi,

    As I didn’t hear from you, for now I am marking the thread as resolved.

    Please reach us here or you can open another ticket if you need support.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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