Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @twistsd

    It looks like your site struggled with file extraction, most likely due to limited I/O speed.

    We have prepared new beta version which includes new option, that will allow you to modify the calculated extraction limit and set smaller value, so your site should handle it well.

    Please download and install this version on the website where you’re trying to restore your backup: https://backupbliss.com/downloads/plugins/bmi-betas/backup-backup-1.2.7.5.zip

    Once you install it:

    1. Go to “Other options” section
    2. Find this option (and set the value there to 400): https://prnt.sc/hr13YkRTSa9s
    3. Save “Other options” section
    4. Force both processes to stop: https://prnt.sc/1trv1tm

    After that, you can start restoration again using the same backup file.

    Let me know if that resolves your issue ??
    Thank you!

    Thread Starter twistsd

    (@twistsd)

    Thanks for your response.

    I was able to import the backup, but it appears that there was an issue with the backup as I get “There has been a critical error on this website.”

    Plugin Author iClyde

    (@iclyde)

    Hi @twistsd

    Could you please let me know if you are able to edit wp-config.php file?

    In such case I assume that some plugin is not compatible with your current PHP version, if you’re using PHP 8 or 8.1, try to switch back to PHP 7.4. Many plugins in WP Directory does not support PHP 8+ yet.

    The easiest way to find out what causes the issue is to enable WP_DEBUG and WP_DEBUG_DISPLAY constant in your wp-config.php file.

    Once you enable these two constants, it will display detailed error of what happened on the site, and point you to the plugin which causes the issue.

    More details: https://www.ads-software.com/documentation/article/debugging-in-wordpress/#wp_debug_display
    – Set both of these constants to TRUE.

    Let me know if that gives you more details, it will also allow us to prevent such things in future ??
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 4 replies - 1 through 4 (of 4 total)
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