My product is not appearing in shop

Hi there ??

This kind of problem is usually caused by a conflict with your theme or with another plugin.
?
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Before you start

1. First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like?Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
2. Second, I would suggest installing a plugin called?Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.

I hope that helps!

So I don’t know how to code and don’t want to destroy my site by messing around is there anyone I can pay to fix this for me? Because I install storefront and disable all plugins but all that did was fix my store on my desktop. But on my mobile phone it still is not showing the products or new hero section. There’s no point of having a website if on mobile The products don’t show up for customers. It shows on computer but not mobile phone. I was even able to change my hero section on my desktop but not mobile.

Update: 40mins later everything showed up and then 20minute later everything went back to how I had it before it. It keeps the new stuff I added for a a while then goes back to old version without the new products or the new hero section. This is only happening to mobile version

That’s strange. We’d recommend you hire a developer who can take a look at this, quote you for their services, and help you add this feature to your site. We’d recommend getting in touch with a web developer or one of the customization experts listed at https://woocommerce.com/customizations/.

Cheers!

Well I’m out of options so I see if I can get someone to help. Themify said the issue was with siteground cached. And they send me a code which I don’t know how to code I thought they would be the one able to do this for me ? Doesn’t make sense to me. But okay I’ll see if I can get someone to fix it

Install and activate the SG Optimizer. Remove any other caching / performance plugin and things will work just fine…

Hi @addel101,

Just a heads up, I’ll be marking this thread as resolved as it’s been inactive for a while.

Hopefully, the above info was useful and you were able to solve the issue.

Please feel free to create a new thread if you have further questions.

Thanks.