My Sidebar is gone

  • Resolved Eric B.

    (@losteineu)


    6 years, 10 months ago

    Hello,

    after updating to the PRO version, the sidebar on my homepage was gone. After deactivating the plugin, it was here again. Then, I reactivated the free version – sidebar gone once again! So I had to deactivate SEO BOOSTER completely. Any suggestion?

    Best regards,
    Eric

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author cleverplugins

    (@cleverplugins)

    Hello losteineu

    I am sorry to hear that, I have not heard of this particular problem before.

    You have not experienced the problem while the free version was installed? I will be happy to help you to solve this problem.

    I need to ask a few more questions and if possible I would like to ask admin access so I can check the error myself and fix it.

    I have created a support ticket in our system so you can safely exchange details with me there.

    Plugin Author cleverplugins

    (@cleverplugins)

    Hello losteineu

    Just a quick update – I have found the problem is a CSS issue/conflict with the theme and the “Append Keywords” feature that forced the sidebar below the content.

    I have left the plugin activated, but turned off the feature temporarily and will release a new version with a fix for this later on.

    Plugin Author cleverplugins

    (@cleverplugins)

    Hello losteineu

    I have just released version 3.3.24 that fixes this bug (along with another one).

    I will also write you directly from the support ticket and close this here ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘My Sidebar is gone’ is closed to new replies.

Tags