My site became slow after activate SAC plugin

Glad to help.

It sounds like some error or other issue is happening. In order to understand and try to resolve, we need some sort of clues. A great place to get error information is the site’s error log. That will show a description next to each error. So you can look for anything related to SAC and report back here. Note: do NOT just post your entire log, or any other identifying information. Let me know if any questions about this.

Hi Jeff,

Thanks for your fast reply. We try to debugging but we cannot find any helpful in our log file. Your plugin works well, but unfortunately it slows down the whole page and sending 1-1 messages takes several minutes.

When I try to add new msg in debug mode I got the following error msg:

[24-Jan-2023 13:17:56 UTC] PHP Notice: Undefined variable: sacSendChat in /data/domains/xxxxxx.xx/web/webroot/nap/wp-content/plugins/simple-ajax-chat/simple-ajax-chat-core.php on line 72

I got this loading times (mp = second in our language):

https://prnt.sc/fvcfn9Lnc1MJ

Any idea? Thanks!

• This reply was modified 1 year, 10 months ago by xyzha.

Thanks that is very helpful. From the looks of it, seems that there is some issue with the JavaScript not loading on the page, perhaps due to conflict w/ another script. If you have a URL where I can view the chat, would be glad to take a closer look.

Hi @xyzha, just wanted to follow up with this. It’s been awhile with no reply, so I hope the issue is resolved? Or if there is anything I can do to help, please let me know. Thank you.

Hey @xyzha, I hope you got this sorted. It’s been awhile with no reply so gonna go ahead and mark this thread as resolved to help keep the forum organized. Feel free to post again with any further questions or feedback, Thank you.