My site crash after update!

  • Resolved ggulyesil

    (@ggulyesil)


    6 years, 9 months ago

    Hi.
    My web site in localhost is completely crashed after today’s update! This is unbelievable! I update the plugin and then click on main page, it gives me this warning:

    Warning: require_once(D:\xampp\htdocs\gunergulyesil.com\wp-content\plugins\code-snippets\php/import-export.php): failed to open stream: No such file or directory in D:\xampp\htdocs\gunergulyesil.com\wp-content\plugins\code-snippets\php\class-code-snippets.php on line 60

    Fatal error: require_once(): Failed opening required ‘D:\xampp\htdocs\gunergulyesil.com\wp-content\plugins\code-snippets\php/import-export.php’ (include_path=’D:\xampp\php\PEAR’) in D:\xampp\htdocs\gunergulyesil.com\wp-content\plugins\code-snippets\php\class-code-snippets.php on line 60

    I’m not a coder or developer. Whats going on? This is crazy! Hope my site is not completely deleted. Please tell me what to do. ??

Viewing 8 replies - 16 through 23 (of 23 total)
  • anonymized-14293447

    (@anonymized-14293447)

    @nikelaos
    Nice solutions you had there, but it doesn’t work for me.

    Here is the link to the missing file. FTP it into the PHP folder of the code-snippets plugin folder.

    https://www.ads-software.com/support/topic/fix-new-update/#post-9960737

    The developer is in Tasmania, Australia
    Time there is currently 6:45 am
    Not excusing the issue, but it looks like the update was done late Saturday night his time.
    Hopefully he is alerted to the issue soon.

    Solution:

    create a blank file and call it
    import-export.php
    and put this via FTP in the sub-folder “php” of this plugin, and wait for the next update.

    Plugin Author Shea Bunge

    (@bungeshea)

    Hi everyone,

    I am really really sorry that this happened. It looks like when I was trying to release the last version there was an issue with uploading the files to www.ads-software.com, and the php/import-export.php file was not uploaded by mistake.

    In future I will make sure to double and triple verify that the new files are all uploaded completely. I have uploaded the missing file and bumped the version number, so if you are able to update or redownload the plugin, then this issue will be resolved. Once again, I apologise for the inconvenience this will inevitably cause.

    Thread Starter ggulyesil

    (@ggulyesil)

    @bungeshea, I’m in localhost and I have a white screen right now. So I cannot login to my site to redownload. Please tell me what to do.

    Do as @csigncsign suggested to be able to log in and then run the update.

    Thread Starter ggulyesil

    (@ggulyesil)

    Thanks for the help @nikelaos. I did not understand what @csigncsign mean in the first place and before I read your comment, I just wanted to make a test (it was actually a gamble for me (LOL) because I’m new with these things) and manually download the updated zip file and then drag & drop the import-export.php in to Php folder of the plugin. And the problem fixed. ??

Viewing 8 replies - 16 through 23 (of 23 total)
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