Viewing 12 replies - 1 through 12 (of 12 total)
  • Do you have FTP access to your site? If so, see if you can find your error log. I suspect something is causing a PHP error somewhere, and the reporting isn’t turned on, so you just see nothing. The error logs could help lead you to which plugin or line of code is causing the problem.

    Hopefully you have backups of the themes and plugins you were updating…

    Thread Starter macymood

    (@macymood)

    i dont have an ftp access how do i set one up ?

    It depends on your web host, but if you have any kind of hosting control panel you can log into, you can usually set it up there. Once it’s set up, you use a program like filezilla: https://filezilla-project.org/

    Of course your host may also provide some other method to access error logs as well.

    Thread Starter macymood

    (@macymood)

    okay im in now where do i need to go ?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Can you ask your hosting providers for support with this?

    You’re in to your host control panel, or you’re connected with FTP? If you’re connected with FTP, error logs often reside in the root directory, and is named “error_log”.

    Thread Starter macymood

    (@macymood)

    this is all i get

    Thread Starter macymood

    (@macymood)

    Disable all plug ins and the active theme: rename the “plugins” folder “plugins-old” or something else and then see if it works. If that’s not it, rename the active theme folder. That will isolate what’s causing the problem.

    Since it doesn’t appear you have an error log, your other option is to turn on debugging in WordPress.

    Open your wp-config.php file (make a backup before making any changes to it), and add these lines:

    define('WP_DEBUG_LOG', false);
    define('WP_DEBUG_DISPLAY', true);

    The first line should generate an error log in the wp-content folder. The second line should make errors appear on screen.

    Oh, also put in this:

    define('WP_DEBUG', true);

    This happens to my site every time I use, a certain ‘redirection’ plug-in. Deactivate the new plug-ins you added to your site and the problem should be solved/

Viewing 12 replies - 1 through 12 (of 12 total)
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