My sync never ends (30 days and this 2 pending never sync)

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi there @brunohc,

    Thanks for reaching out!

    It’s unusual that this is happening to you!

    To troubleshoot the issue even further, could you try performing a conflict test to see if this solves the sync issues? You can find more details on performing a conflict test here: https://woo.com/document/how-to-test-for-conflicts/

    Let us know how it goes.

    Thread Starter brunohc

    (@brunohc)

    No plugin activated, wordpress default theme, but Same Pending SYNC .

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @brunohc,

    Thank you for sharing more details on this.

    As a next step to troubleshoot the issue, can you please try the following:

    1. Switch back to WordPress post storage as the choice of data storage from WooCommerce > Settings > Advanced > Order Data Storage.

    The above steps will remove custom order tables. Once that is done, follow the steps again to enable the HPOS feature and see if that fixes it.

    Please also see if you can find any error logs about what might be happening.

    If the issue persists, please share the WooCommerce error logs, which can be found under WooCommerce > Status > Logs.

Viewing 3 replies - 1 through 3 (of 3 total)
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