• Resolved sammied79

    (@sammied79)


    my thankyou page for my product for sale doesn’t work, could it be filezilla i don’t know anymore, i have tested this page a few times and it seemed to work and now when clickbank tested it, it says not authorised….. i have looked through the theme settings and the url to get the content is correct and spelled correctly. Is there anything i may have forgotten to check?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Have you accidentally set the page to Private?

    > could it be filezilla

    What do you mean? If this is a WordPress page I’m not sure how an FTP program would affect this.

    Please provide a link to the page so we can better assist you. Thanks!

    Thread Starter sammied79

    (@sammied79)

    i had to put my ebook in the public html in filezilla for the thankyou page to work and tell wordpress where it is…..here is the link to my thankyou page all you will see is not authorised, how do i fix it? https://affiliate.fayesdonline.com/thank-you/

    Thread Starter sammied79

    (@sammied79)

    this is what happens when i do a test sale through clickbank.

    Hi there – I’m not sure that’s actually a WordPress error. From what I see and what you’ve said, it looks like the WP page exists on your site OK, but there’s perhaps an issue related to your payment process. Unfortunately that’s not something I can help you with, but if your system is set up through Clickbank I would contact their support.

    https://www.clickbank.com/help/

    Thread Starter sammied79

    (@sammied79)

    I took this product from the clickbank site and put it through the pay pal site and still have the same problem.

    Thread Starter sammied79

    (@sammied79)

    where do i go to see if the page is set to private?

    Thread Starter sammied79

    (@sammied79)

    the page is set to public, i found that in the dashboard.

Viewing 7 replies - 1 through 7 (of 7 total)
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