• Hi All –

    My website takes about 1 min. to open since yesterday. The provider says there is nothing wrong with their server. Is there any way to find where the bottleneck is? Any error log I can take a look?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter nellpour

    (@nellpour)

    Can someone shed some light on this problem please?

    Thanks!

    Hey,
    You have an error with: Failed to load resource: net::ERR_CONNECTION_TIMED_OUT

    When trying to get https://analytics.seogears.com/piwik.js

    I’m not sure how or why you are adding that analytics script but I suggest you start by removing that.

    Next you have several images that are huge, and not compressed and sized for web:

    For example:
    https://www.avolive.com/wp-content/uploads/2019/04/AdobeStock_131645898-copy.jpg
    https://www.avolive.com/wp-content/uploads/2019/04/Team-Building-Event-3-AdobeStock_248667088.jpg

    All of your images should be compressed for web.

    Ben

    Thread Starter nellpour

    (@nellpour)

    Thank you Ben for your reply!

    Regarding the net::ERR_CONNECTION_TIMED_OUT

    Can you please point me out to where can i see this script and if it’s safe to remove it…I didn’t make any changes in any files…

    https://analytics.seogears.com/piwik.js is not opening either.

    using chrome, right click and click “inspect” then look in your console tab. You can see the notice.

    This is the full section of code I see in your output:

    <!-- SEOGears --> <script type="text/javascript"> var pkBaseURL = (("https:" == document.location.protocol) ? "https://analytics.seogears.com/" : "https://analytics.seogears.com/"); document.write(unescape("%3Cscript src='" + pkBaseURL + "piwik.js' type='text/javascript'%3E%3C/script%3E")); </script><script type="text/javascript"> try { var piwikTracker = Piwik.getTracker(pkBaseURL + "piwik.php", 12155); piwikTracker.trackPageView(); piwikTracker.enableLinkTracking(); } catch( err ) {} </script><noscript><p><img src="https://analytics.seogears.com/piwik.php?idsite=12155" style="border:0" alt="" /></p></noscript> <!-- End SEOGears Tracking Code -->

    Ben

    Thread Starter nellpour

    (@nellpour)

    I deactivated the SEO plugin and cleaned the cache but it’s still the same.

    • This reply was modified 5 years, 7 months ago by nellpour.

    Hey,
    I still see the script on your site.
    Perhaps whatever SEO plugin you are using doesn’t have to do with the seogears script.

    I also still see enormous images. The home page size is 10mb which is much to large for a website.

    Ben

    I had the same issue on a site I was working on.

    The SEO Gears script in question was in the footer.php of the theme being used. When I removed the line (as in Ben’s response above), the site instantly speeded up. Might be worth checking your theme as well.

    [Just to clarify, my theme was a different one, not Virtue. But I stumbled across this thread when googling piwik.php, to see if anyone else had the same issue!]

    • This reply was modified 5 years, 7 months ago by girlswithguns.

    That line of code isn’t in our theme. So if you find it in the file it means someone added it, you can remove the theme and reupload to make sure your files are not edited.

    Ben

Viewing 8 replies - 1 through 8 (of 8 total)
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