My website has been offline for a month

  • Resolved ildomandatore

    (@ildomandatore)


    1 year, 1 month ago

    I’ve been having problems with your theme for a month. DNS loses stability. I get 500 and 503 errors. Some plugins give problems, but according to the hosting I have problems with you. I have the child theme created with a plugin.

    I hope you will be quick to respond, because the registrar deadline is very close.

    The page I need help with: [log in to see the link]

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  • Thread Starter ildomandatore

    (@ildomandatore)

    My website it’s back but It’s slow. Can someone help me?

    irinelenache

    (@irinelenache)

    Hello @ildomandatore,


    Thank you for your interest in our products!


    I see that you are using Neve FSE and opened a ticket in the Neve support forum. If you still have the issue, you can open another ticket?here?and we’ll see how we can help.


    In the meantime, you can check?this documentation?and have a better view of what’s causing the slowness of your website, which will help us to better debug the problem.


    Best regards,
    Irinel

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