My website is down

  • Resolved blueandblack22

    (@blueandblack22)


    7 years ago

    when i log into my website i get this message :
    Error establishing a database connection
    This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at localhost. This could mean your host’s database server is down.

    i didn’t change anything on the website it was working fine yesterday

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Jose Castaneda

    (@jcastaneda)

    THEME COFFEE MONKEY

    Hi there!

    Does it only happen when you try to login to the site?

    Thread Starter blueandblack22

    (@blueandblack22)

    i can log to my website but from time to time i get that problem
    i contacted BlueHost and they told me that i have to upgrade my host server cause i have lot of content on the website

    Name Hero

    (@nameherocom)

    Looks like they’ve completely suspended the website as I just get their default suspended page when I try to access your website.

    I would personally recommend giving them a call (or live chat) and asking them what specific limit you’ve reached. For example, disk space, Inode limit, CPU usage, mySQL connections, etc.

    Once you know this, you can then evaluate your best option to getting the website back online. If you’re wanting to stay with BlueHost, they may have an upgrade to the package your on or maybe able to move you over to a VPS.

    Good luck!

Viewing 3 replies - 1 through 3 (of 3 total)
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