My website is down after a theme update…

  • Resolved daschund

    (@daschund)


    10 years ago

    I went to do an update on my theme, went on the dashboard (where it told me to update) and cliked the update button. After the status bar said it downloaded everything, I got this:

    Warning: require_once(/homepages/38/d217709490/htdocs/wp-content/themes/photocrati-theme/functions/photocrati-fonts.php): failed to open stream: No such file or directory in /homepages/38/d217709490/htdocs/wp-content/themes/photocrati-theme/admin/module.photocrati_theme_admin.php on line 10

    Fatal error: require_once(): Failed opening required ‘/homepages/38/d217709490/htdocs/wp-content/themes/photocrati-theme/functions/photocrati-fonts.php’ (include_path=’.:/usr/lib/php5.4′) in /homepages/38/d217709490/htdocs/wp-content/themes/photocrati-theme/admin/module.photocrati_theme_admin.php on line 10

    And now my website is down… Not sure how to proceed, do I have to reinstall WordPress? Or just the theme? I have a client waiting for me to send my website and now I have to figure this out ASAP… If anybody can help me that would be very appreciated!

Viewing 2 replies - 1 through 2 (of 2 total)
  • ancawonka

    (@ancawonka)

    Hi @daschund

    It looks like for some reason a file is missing from your theme, or your parent theme. Is your theme a child of photocrati?

    To get around this, go into your site via FTP, and delete the theme folder (download it first, just in case). WordPress will revert to the default theme and you can re-install the theme afterwards.

    Make sure that you have a local copy of your theme before you delete any files, especially if you have made any changes.

    Thread Starter daschund

    (@daschund)

    Thanks ancawonka! It worked!!! ??

Viewing 2 replies - 1 through 2 (of 2 total)
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