My website not scrolling in Chrome Browser

Your theme is from https://despacho.yithemes.com/ and, it should be noted, that wheel scrolling in Chrome does not work on that page. Please contact the theme developers as this seems to be a “feature” of that theme.

As you use a commercial theme/plugin and need support, please use their official support channel. We feel they are best equipped to support their products.

https://yithemes.com/support-policy/

Commercial products are not supported in these forums. You are their customer; I am sure they will have no problem supporting you there.

Add “height: auto”:

body, html {
overflow-x: hidden;
height: auto;
}

where this code will be implemented? can you please explain me? Thanks in advance.

• This reply was modified 7 years, 1 month ago by jhaaloky2k.

To add CSS:

• If you are using WordPress 4.7 or later, use the “Additional CSS” option in the customizer.
• If your theme has a custom CSS option, use that to add the CSS shown above.

Learn to use the Chrome Developer Tools to help you see and test changes to your CSS.

Sir

Thanks for helping. But this code also not working. i think i have to change the theme. this is the last solution

I also have the same theme and the same problem. I couldn’t find a solution yet.
I tried to add the

body, html {
overflow-x: hidden;
height: auto;
}

in custom style in despacho but nothing changed.
Despacho forum is not responding to the questions.

Despacho forum gave the solution

YITH Support Team Today at 17:00
Hi there,

for fix this issue please paste the attached file in despacho / theme / assets / js / common.js

https://www.dropbox.com/s/0qokch82xurdbxs/common.js?dl=0

Then flush all cache.

We send an update soon as possible.

Have a nice day.

I have to replace file or paste extra code in common.js?

I have replaced file but the problem is same

P Lease contact YITH about this.

Hi, we are having the same issue on three different websites, two different themes. A Few weeks ago, suddenly they stopped scrolling in Chrome, not in any other browser.
Please see:
https://www.goodbye-tattoo.be
https://www.ultrapost.jobs
https://www.ultrajobs.eu

We are quite desperate about this.

@deefbxl, if you need support then per the forum welcome please create your own new forum post. Thanks.

@sterndata, I’m quite new here. Thanks !

@david

I checked your websites and scrolling is working in my chrome. So how did you resolve the issue?

i replaced the theme