My whole site is blank

  • I can’t log onto my website or the admin page everything is blank white. How can I look at my site in ftp format my web host is based in the Netherlands and says they can’t give me info from their server.

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  • Thread Starter nancyg417

    (@nancyg417)

    The website is Proshot.nl

    Thread Starter nancyg417

    (@nancyg417)

    My web server gives me this error:
    [Wed Aug 17 17:43:45.367888 2016] [:error] [pid 22519] [client 68.112.155.213:49166] PHP Parse error: syntax error, unexpected ‘add_action’ (T_STRING) in /home/id787418/domains/proshot.nl/public_html/wp-content/themes/hazel/functions.php on line 1568

    Access your ftp with this url:

    ftp://proshot.nl /

    Thread Starter nancyg417

    (@nancyg417)

    That is helpful to know what the ftp is. But I still do not have my ftp login info to get into all my files through FileZilla

    You need to get your FTP information from the webhost. Most likely it is the same username and password used to log into its cPanel or whatever administration page it uses. It’s also possible you need to create a FTP account in its administration page.

    Also, the webhost’s administration page should have it own File Manager type application you can use to transfer files.

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