my Wordfence is something wrong…

Hi @jamnetkr,

Can you run this SQL on your server to see what it returns?

SELECT * from wp_wfblocks7 LIMIT 5;

If it’s empty, then it means your block list was deleted by someone or the server.

If it’s not empty, then can you check Wordfence -> Tools -> Diagnostics -> MySQL?
For example: https://i.imgur.com/UDJyBpf.png

Dave

Hello, Dear,, wfdave,,^^

Thank you for your response. Thank you^^

Actually, I am beginner^^ So couldn’t understand^^
However, if I show you this image “https://prnt.sc/m7b5nt“,
Is it possible what I get your advice?

If I must ask webhost company then I will do…

Thank you very much.
I will wait your response.
If you have free time, If you can give me advice again, then please^^

Thank you~

Hi again!

I have prepared some steps you can try:

1. Go to WordPress -> Plugins -> Add New
2. Search for WP phpMyAdmin
3. Install and activate phpMyAdmin
4. Go to WP-phpMyAdmin -> Enter phpMyAdmin
5. Open the database you have wordpress installed in
6. Open wp_wfblocks7 and let me know what you see

For example: https://i.imgur.com/uQ9ImGB.png

If it is empty, then please follow these steps to get the block list working again:

1. Go to Wordfence -> All Options
2. Tick off Delete Wordfence tables and data on deactivation
3. Reinstall Wordfence

For example: https://i.imgur.com/dc4GquJ.png

Dave

Hello, dear, wfdave.,^^

Thank you very much for your response again^^
I am so sorry I did answer to you little bit late…

wfdave,, Could you check this image again “https://prnt.sc/m7cjqi“.
This is what I follow you and result…

I will do not anything yet.
If you can response to me again, then I will follow you.
If you have some time, and can response to me, then could you give me some more advice? I will wait your response…

By the way, thank you very much.

Hi again!

I think there is something wrong since the update.

Can you reinstall Wordfence, but make sure that Delete Wordfence tables and data on deactivation is unchecked?

If you uninstall Wordfence and reinstall, all of your settings/blocks should still be there.

Dave

Hello, Dear,, wfdave.,^^

Thank you very mcuh^^ You gave me advice again^^

I was following you.
? I deactivate Wordfence.
? I delected Wordfence.
? I re-install Wordfence.

However, just same…
? It still same as this “https://prnt.sc/m6yb6n“…
? And also, it is still same as this “https://prnt.sc/m7cjqi“…

I feel really sorry…??
Can you give me advice some more…??

Thank you very & sorry…??

Hi again!

I think there may be issues with loading the AJAX request for the list of blocks.

Can you try these steps?

1. Open Wordfence -> Firewall -> Blocking
2. Press Command + Option + I to open Developer tools
3. Select the Network Tab
4. Refresh the page

Now tell me what you see in the tab, does it have any 404, 403, 503, 500 errors?

Example: https://webkit.org/blog-files/inspector-network-tab.png

Dave

Hello,, Dear,, sfDave^^
How are you^^

I am following you what you commend.
And I hope so, it is what do you mean.
? I am going to Wordfence -> Firewall -> Blocking…
? I try to press Command + Option + I…
? I saw this image “https://prnt.sc/m7qaqd“…
? I was tab “Network”, And refresh…

But I could not see like 404, 403, 503, 500 errors…
However, I try to click some bug signal like this image “https://prnt.sc/m7qc5u“…

I am really thank you very much…
If I must do something, I will do, I will follow.

Would you mind give me some more advice when you have time^^
I will wait.

Thank you…

Cy.

Hello,, Dear,, Dave^^

Dave!!! I found this problem!!!
Yesterday, I just try to deactivated every single plugin which I use, but did not found any troble with Wordfence.

However, I did not check myCRED add-on^^
myCRED… they show new version at the moment. And I try to use new version now!

(1) I try to deactivate meCRED add-on step by step. And myCRED statistics add-on influence to Wordfence I found.
? If I activate statistics add-on like this “https://prnt.sc/m7r361“.
? Then statistics add-on show me statistics like this “https://prnt.sc/m7r3k6“.
? After that, Wordfence Block option does not working “https://prnt.sc/m7r3tz“.
? However, if I deactivate statistics add-on like this “https://prnt.sc/m7r441“.
? Then statistics menu gone like this “https://prnt.sc/m7r4dj“.
? And then, Wordfence Working!!! like this “https://prnt.sc/m7r4lo“.

Therefore, myCRED statistics add-on influence to Wordfence.
I will ask this problem to myCRED and give them this conversation between you and I.
Actually I do not know it is new version of myCRED problem or not…

Dave…
If you can… or if you have time… Could you check this issue too?
I mean, if you can and if it is necessary.
I just hope every problem gone…

Dave…
Thank you very much.
I hope so you have great day.

Cy.

Hi again!

Nice detective work!

I have contacted the Wordfence team and I believe some changes could be made to our code to avoid conflicts like these in the future.

Can you make the following changes?

1. Edit /wp-content/plugins/wordfence/lib/wordfenceClass.php
2. Change both line 5945 and 6006 to the following:

wp_enqueue_script('chart-js-240', wfUtils::getBaseURL() . wfUtils::versionedAsset('js/Chart.bundle.min.js'), array('jquery'), '2.4.0');

So this is what it should look like:

Before: https://i.imgur.com/60XAHJl.png
After: https://i.imgur.com/irFxQzr.png

You can also search for wp_enqueue_script('chart-js instead of jumping to the line.

Dave

Hello,, Dear,, wfDave~^^

Dave!! Thank you very very much~!!! You response to me again~!!!
Thank you~!!!

Yes, I can wait. And I believe will be better in the future.,!!!

Actually, I do not know any coding… And I am little bit afraid…
However, I just back-up and try to follow you…
? I try to input line 5945 like this “https://prnt.sc/m7u991“…
? Also, I try to input line 6006 like this “https://prnt.sc/m7u9za“…

But after input code, my site does not working.
Browser show me just white…

I think, I need know code…^^ I must study php…^^
I will try to start run php soon. I already bought one book but could not start yet^^ But will soon^^

Thank you very much Dave!
I will keep every your advice!

Please have a great day~!!!
And., Happy new year.,^^

Cy

Hi again!

You can reload your backup, and just add -240 onto the end of chart-js.

For example, change: chart-js -> chart-js-240

If you want, I made you the changes, so you can download the file and replace it on your server:

Patch: https://puu.sh/Cxvia/b636bc78b0.zip -> Unzip and replace /wp-content/plugins/wordfence/lib/wordfenceClass.php

Dave

Hello,, Dear,, wfDave.,^^

Dave,, Thank you very much.,^^
I just follow you.
? download your fix data.
? Unzip.
? Upload…

Now! Every thing is find.
Wordfence & myCRED both plugin working very well~!!!

Thank you Dave…
Thank you very much…^^

I will check “How you change code between original file to your fix file.!!

Thank you very much Dave~!!!
Thank you~!!!

From Cy.

Glad to help!

If you have any other Wordfence issues, please feel free to open a thread and we’ll be happy to help!

Dave

Hello,, Dear,, wfDave.,^^

Dave,, Thank you very much.,~^^
“https://prnt.sc/m7vo7z“.,^^

If I need some advice, help,,
Yes. I will think first and try open thread carefully^^
I will…

Thank you very,, Much.,^^

Cy.