• Resolved Machiavelli Jones

    (@bossmonkey)


    I sent a letter to support but figured it might get answered here quicker. When I use the PMP/Mycred plugin that allows payment for subscriptions with points it forces users to enter their names and billing addresses at check out every time they buy something. If they have points it means they already have an account so I already have this information. While there are settings within PMP to hide these billing fields with other payment addons this one seems to lack this option or I’m an idiot and don’t see it. I was wondering if there is a guide somewhere that could help me figure this out. I checked both plugins website and other than some installation guides I can’t find anything. Thank you for your help.

    I managed to remove the “requirement” of users adding the info by editing the class.mycred_pmp_point_payment.php in the mycred/pmp plugin folder but anytime I try to remove the code that displays the fields I get code errors that crash the site and I have to restore from back up. I’m not great at coding but I can sometimes figure it out. I have followed several guides that remove billing info that work with other payment gateways within PMP but Mycred still displays the fields no mater which option I try. I know this could be fixed with CSS but it’s way beyond my skill set. I just need to know which file to edit and which lines of code to delete or alter. I’m very good at following simple instruction and I appreciate any help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @bossmonkey ,

    Thanks for contacting us. Hope you are doing well.

    We answer quickly within 24 hours. Sometimes it’s late due to high volume of ticket. We are back from weekend today.

    Your query seems like I need to connect you to our technical team. This is something we need to test on our environment.

    To escalate your case, please create a ticket on our official website. So that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.
    Hope to hear from you soon.

    Thanks

    Thread Starter Machiavelli Jones

    (@bossmonkey)

    Thanks, I sent an email in like you requested, thank you for your time.

    Thanks for the update. We will look into it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘MYCred/PMP Plugin problems’ is closed to new replies.