MySQL server has gone away

  • Resolved durkofox

    (@durkofox)


    10 years, 5 months ago

    Hello,
    When attempting to log into our website, the following appears:

    WordPress database error: [MySQL server has gone away]
    SELECT option_value FROM wp_options WHERE option_name = ‘_transient_gform_update_info’ LIMIT 1 etc etc..

    The web developer who was looking after this is saying that the issue is with our web hoster – however when I speak with our web hoster they are saying the issue is with WordPress and not them. I also checked with another developer who said that the issue is with our web hosters and both suggested that I move to their own hosting sites… as you can imagine I don’t want to agree to anything until I know exactly what is going on …. can anyone shed some light on this please – it takes ages to log in to website then just comes up with the above….

    PS. I am not very tech savvy I only know how to use the back end to list jobs etc on our website

    Thanks

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