“n/a” shown below footer

Hey @janerio

Have you, by chance, edited any theme files? I have looked at the DOM and it seems that not everything is working correctly, with even the body tag not inheriting the default WordPress classes.

Would you be able to get back to us with a little bit more detail on this one?

Thanks

Huhu @cteduard ,

thanks for your reply. I have not edited any files or configuration manually. Just cloned my wordpress installation and replaced oceanwp with blocksy.

### wp-core ###

version: 5.8.3
site_language: de_DE
user_language: de_DE
timezone: Europe/Berlin
permalink: /%year%/%monthnum%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 0
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /var/www/vhosts/hosting144774.a2e8e.netcup.net/httpdocs/jan-staging
wordpress_size: 111,51 MB (116930966 bytes)
uploads_path: /var/www/vhosts/hosting144774.a2e8e.netcup.net/httpdocs/jan-staging/wp-content/uploads
uploads_size: 432,99 MB (454024523 bytes)
themes_path: /var/www/vhosts/hosting144774.a2e8e.netcup.net/httpdocs/jan-staging/wp-content/themes
themes_size: 26,61 MB (27900028 bytes)
plugins_path: /var/www/vhosts/hosting144774.a2e8e.netcup.net/httpdocs/jan-staging/wp-content/plugins
plugins_size: 68,64 MB (71973396 bytes)
database_size: 11,77 MB (12337152 bytes)
total_size: 651,52 MB (683166065 bytes)

### wp-active-theme ###

name: Blocksy (blocksy)
version: 1.8.16
author: CreativeThemes
author_website: https://creativethemes.com
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, automatic-feed-links, responsive-embeds, html5, title-tag, custom-logo, lifterlms-sidebars, boostify-header-footer, fl-theme-builder-headers, fl-theme-builder-footers, fl-theme-builder-parts, editor-gradient-presets, editor-color-palette, post-thumbnails, menus, align-wide, customize-selective-refresh-widgets, header-footer-elementor, widgets
theme_path: /var/www/vhosts/hosting144774.a2e8e.netcup.net/httpdocs/jan-staging/wp-content/themes/blocksy
auto_update: Deaktiviert

### wp-themes-inactive (1) ###

OceanWP: version: 3.1.2, author: OceanWP, Automatische Aktualisierungen aktiviert

### wp-plugins-active (9) ###

All in One SEO: version: 4.1.6.2, author: All in One SEO Team, Automatische Aktualisierungen deaktiviert
Blocksy Companion: version: 1.8.17, author: CreativeThemes, Automatische Aktualisierungen deaktiviert
Classic Editor: version: 1.6.2, author: WordPress Contributors, Automatische Aktualisierungen deaktiviert
Contact Form 7: version: 5.5.4, author: Takayuki Miyoshi, Automatische Aktualisierungen deaktiviert
EWWW Image Optimizer: version: 6.4.0, author: Exactly WWW, Automatische Aktualisierungen deaktiviert
Getwid: version: 1.7.8, author: MotoPress, Automatische Aktualisierungen deaktiviert
Monetization Code plugin: version: 1.0, author: aerin Singh, Automatische Aktualisierungen deaktiviert
OneSignal Push Notifications: version: 2.2.3, author: OneSignal, Automatische Aktualisierungen deaktiviert
WP-Matomo Integration: version: 1.0.26, author: André Br?kling, Automatische Aktualisierungen deaktiviert

### wp-media ###

image_editor: EWWWIO_Imagick_Editor
imagick_module_version: 1687
imagemagick_version: ImageMagick 6.9.7-4 Q16 x86_64 20170114 https://www.imagemagick.org
imagick_version: 3.6.0
file_uploads: File uploads is turned off
post_max_size: 128M
upload_max_filesize: 128M
max_effective_size: 128 MB
max_file_uploads: 20
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.26

### wp-server ###

server_architecture: Linux 4.9.0-16-amd64 x86_64
httpd_software: Apache
php_version: 8.1.1 64bit
php_sapi: cgi-fcgi
max_input_variables: 4000
time_limit: 180
memory_limit: 512M
max_input_time: 60
upload_max_filesize: 128M
php_post_max_size: 128M
curl_version: 7.52.1 OpenSSL/1.0.2u
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: false

### wp-database ###

extension: mysqli
server_version: 8.0.25
client_version: mysqlnd 8.1.1

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/vhosts/hosting144774.a2e8e.netcup.net/httpdocs/jan-staging/wp-content
WP_PLUGIN_DIR: /var/www/vhosts/hosting144774.a2e8e.netcup.net/httpdocs/jan-staging/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

### aioseo (2) ###

noindexed: Paginierter Inhalt, Autor-Archive, Datumsarchive, Suchseite, Attachments (attachment), Schlagw?rter (post_tag)
nofollowed: Paginierter Inhalt, Attachments (attachment)

Is there a way to “reset” the files / configuration? Maybe this is more efficient than searching a the script which echoes “n/a”. By the way: noticed the same behaviour on an other testing website: staging.vita-oeconomica.de (here “n/a” is above the header).

Any hint is welcome. Thanks

Hey @janerio

Do you have any custom code inserted anywhere? This looks like some custom code that hasn’t had its tags properly closed and it is breaking other stuff.

Like I said, something is definitely weird as you do not even get the normal classes for the main body tag, that are supposed to come with WordPress itself, so this is very unlikely to be an issue coming from the theme.

Thanks

Hey @cteduard ,

was able to figure out that “WP-Matomo Integration” Plugin is causing this DOM change.

Thanks

Hello @janerio

Ah, glad to hear. It was impossible for Blocksy to be outputting this. ??
I think it would be best to contact the plugin’s developers and see if they offer a resolution.

Take care!