From Name is being overwritten

  • Resolved Aida G

    (@aidadev)


    5 years, 4 months ago

    Hi all,

    Everything works fine. I am only having issues with From Name. I’ve chosen Other SMTP option and setup for smtp.office365.com details with an authentication turned on. However, when sending out emails, from name is not being taken what I wrote, it shows the email account name. Why it is working in this way please? I really want to have this work as it is described in your plugin please? Any ideas?

    Thanks

    • This topic was modified 5 years, 4 months ago by Aida G.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi Aida,

    I apologize for any trouble with this. Office365 does not allow the custom From Name. It will take the display name from your office365 account. In case it helps, you can change the display name from your account.

    Thanks!

    Thread Starter Aida G

    (@aidadev)

    Hi Sanjeev Aryal,

    Thanks for the feedback. Yes, I did exactly same – changed display name from the account.

    Appreciate your feedback.

    Thanks

    Great to hear that you got it sorted.

    Have a good one!

    Thread Starter Aida G

    (@aidadev)

    Thanks a lot

Viewing 4 replies - 1 through 4 (of 4 total)
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