“Name” not transferring to AWeber

  • Resolved mawagner

    (@mawagner)


    6 years, 6 months ago

    I’ve installed this plugin, created a sign-up form, tested it – subscription details of new subscriber in AWeber shows “Name Unknown”!
    I have tried disconnecting the integration and reconnecting it a number of times.
    I’ve contacted AWeber – this is their reply:

    I can see the form is successfully connected to your AWeber account, however there is an issue with where the ‘name’ field is being passed to AWeber from Optin Cat. Unfortunately, they are a separate company, so I am not able to see the settings within this plugin and your website. I would recommend reaching out to Optin Cat directly to review the settings in the integration directly.

    Any help would be greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    Thanks for your inquiry.

    I was able to replicate this behavior in my local installation of WordPress.

    We will fix this in the next update of the plugin.

    Let us know if you have further questions on anything else.

    Thanks.

Viewing 1 replies (of 1 total)
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