Name not working for From

  • In my form settings, in the “mail” tab, for “From”
    I have myname<[email protected]>

    all emails from this form arrive with a FROM name of “web”

    I’m also using the “WP Mail SMTP” plugin, for which I’ve set the FROM name as “myname”, and have checked the “Force From Name” box. My understanding is that this setting does not override the FROM name unless the app sending the email is using the default “wordpress” name.

    We are using smtp.office365.com for our SMTP, if that makes a difference.

    I really don’t know what else to try. Any advice?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello, Good Day!

    The FROM section should be the name of the person filling up the form be default, are you trying to set a fix name when you receive the mail? would it be fine if you attach a sample screenshot on what you receive just the FROM section.

    Thread Starter teezecrost

    (@teezecrost)

    Hello – yes, here is a link to what I see in my inbox

    View post on imgur.com

    Yes, I’d just like them to arrive with the name “Mondetta Contact Form”, or just “Mondetta”

    Thanks!

    Thread Starter teezecrost

    (@teezecrost)

    Please let me know if you need any further details.
    Thanks!

    Thread Starter teezecrost

    (@teezecrost)

    Anything?

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Name not working for From’ is closed to new replies.

Tags