Name ‘ Secure Card Payment ‘ must be less than 255 chars

  • Resolved jeeya1609

    (@jeeya1609)


    1 month, 3 weeks ago

    Hello there,

    I am currently experiencing an issue on the checkout page. When i click on the Place order button, am having this error :

    Name ‘ Secure Card Payment

    ‘ must be less than 255 chars

    Can you please advise ?

    For your information, please find versions :

    • wordpresss 6.7.1
    • woocommerce ?9.5.2 |
    • amelia ?8.0.2

    Kind regards,

    Jeeya

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Reynier (a11n)

    (@reynierc)

    Hi @jeeya1609

    It seems like the name in your payment method settings might have hidden characters or an extra spaces. Here’s an example of what I mean: https://snipboard.io/whUjvL.jpg

    This setting usually found under WooCommerce > Settings > Payments. You’ll have to choose the payment gateway you’re using and then the payment method.

    To be more accurate with our guidance, could you let me know which payment gateway you’re using? It would also help if you could share a screenshot of the error and the exact steps you took before it showed up.

    Thread Starter jeeya1609

    (@jeeya1609)

    Hello there,

    Thank you for getting back to me.

    Can you please advise if this is happening due to a recent update in woocommerce? Coz i don’t face this issue on other websites.

    Please find below screenshot of the issue i am having.

    https://snipboard.io/IoDtPi.jpg

    https://snipboard.io/yKwpJM.jpg

    I have also seen someone having this issue : please check here https://tmsplugins.ticksy.com/ticket/3769546/

    Kind regards,

    Jeeya

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello jeeya1609,

    Thank you for your reply.

    We have not received any other similar reports, so this issue is likely related to your payment method.

    I recommend reaching out to the MiPS payment gateway support team for further insights.
    They will be better equipped to investigate this, as the issue appears to be related to their plugin.

    The TMSPlugins link you provided refers to the WooPayments plugin, which isn’t relevant to your setup.

    Once I have more information, I will be in a better position to assist you further.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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