“Name Your Price” doesn’t redirect after payment

Hi @mirabela1982 ,

Thanks for reaching out!

Since this is related to a premium extension, please contact WooCommerce Support directly here: https://woocommerce.com/my-account/create-a-ticket/?form=ticket

You may need to create an account before you can access that page.

They will help you out further there ??

Hi there,

Thanks for reaching out.

WooCommerce doesn’t have this feature by default. Can you please confirm are you using the following extension?

https://woocommerce.com/products/name-your-price/

If so it’s a premium plugin, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
?
Please include a link to this forum thread, so that we can keep track of what’s already been done.
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We will be able to help you further there.

Best,

Thanks for both answers. Yes, I am using https://woocommerce.com/products/name-your-price/

I don’t want to buy the premium plugin. It is a page that barely anybody uses it. It makes no sense from an economic point of view. And honestly, the redirection is something coming from the main plugin (WooCommerce).

Hi @mirabela1982 ,

I don’t want to buy the premium plugin.

To the best of my knowledge, there is only a paid version of this specific plugin:
https://woocommerce.com/products/name-your-price/.

Please could you clarify if you are using a similar plugin or this exact plugin?

Thanks!

Yes, exactly, that is the plugin I am using.

Hi @mirabela1982 ,

Since this is the plugin you are using, if you have purchased this plugin from WooCommerce where it is originally sold, then please reach out for support here: https://woocommerce.com/my-account/create-a-ticket/?form=ticket.

As per the forum guidelines, no support for premium extensions are done on here:

https://www.ads-software.com/support/guidelines/.

Thanks.

OK, thanks.

Hi @mirabela1982 ,

You are most welcome ??

Hope your issue is resolved soon!

As further assistance is to be provided via a ticket, I’ll go ahead and mark this thread as resolved.

Feel free to create a new topic if you have other questions related to core WooCommerce.