• Resolved fripss

    (@fripss)


    Hi,

    I use woocommerce and Wc vendor Pro.
    After your mangopay installation I have 3 new fields on the woocommerce my account page for registration : Birthday , nationality, and living country, why ?

    It’s quite embarassing to ask for this 3 fields only for register a member account, I don’t understand why and how to disable them ?

    thansk a lot for your feedback

    https://www.ads-software.com/plugins/mangopay-woocommerce/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author mangopay

    (@mangopay)

    Hi fripss, these three fields are required when using Mangopay to ensure a minimum KYC level – unfortunately there is no way to disable them via the plugin as they are required in the API.

    Thread Starter fripss

    (@fripss)

    ???
    lol
    Have you already see that when you buy something on the web ?
    and when you register on a website ?

    Just ridiculous, why mangopay required this on the API ?

    register form is quite simple on 100% of the entire world website (email / password and eventually username), but we have now have email / password / username / birthday / living country / nationality / user status (pro or not)

    ???

    lool

    Something I don’t understand here seriously

    Thread Starter fripss

    (@fripss)

    I understand KYC for a vendor account on marketplace but I just speak about client who want to registered on the website. After installation of your plugin the register my account page have 9 mandatory fields… there is an big issue here, you can’t require 9 fields for a simple registration ^^ ???

    Hi,

    I understand the KYC process: https://docs.mangopay.com/guide/kyc. It should be used for vendors, but I am not sure it applies to customers as well.

    fripss has got a point. It makes on-boarding of customers much more difficult (on a marketplace). Nobody understands why he/she needs to provide birthday, nationality, living country to buy something. Yes, of course once payment is due they need to provide it, but to many this request of information seems scary. You know in what times we live: Wikileaks & Co.

    For Dokan, once you make it compatible as you said with next update, it would be useful if you integrate Mangopay with the Dokan registration frontend, because currently First Name, Last Name appears twice. Once for Mangopay and once for Dokan vendors.

    If you put in those extra-info only in the Dokan-vendor registration part instead of the customer registration part, then it is fine. Vendors will get that but not customers. Some customer just want to check out the platform before they buy, hard to check if one needs to register with all sorts of very personal information.

    So pls be so kind and adjust it in the next release. Highly appreciated.

    Hi,

    I understand the KYC process: https://docs.mangopay.com/guide/kyc. It should be used for vendors, but I am not sure it applies to customers as well.

    fripss has got a point. It makes on-boarding of customers much more difficult (on a marketplace). Nobody understands why he/she needs to provide birthday, nationality, living country to buy something. Yes, of course once payment is due they need to provide it, but to many this request of information seems scary. You know in what times we live: Wikileaks & Co.

    For Dokan, once you make it compatible as you said with next update, it would be useful if you integrate Mangopay with the Dokan registration frontend, because currently First Name, Last Name appears twice. Once for Mangopay and once for Dokan vendors.

    If you put in those extra-info only in the Dokan-vendor registration part instead of the customer registration part, then it is fine. Vendors will get that but not customers. Some customer just want to check out the platform before they buy, hard to check if one needs to register with all sorts of very personal information.

    So please be so kind and adjust it in the next release. Highly appreciated.

Viewing 5 replies - 1 through 5 (of 5 total)
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