Native Billing Fields Reordering on Thank You page

  • Resolved christianshb

    (@christianshb)


    9 months, 3 weeks ago

    Hello Everyone at WooCommmerce,

I trust this message finds you well.

I'm writing to you because we'd like for the billing fields on the Thank You page to appear in a different order. Our Thank You page is currently being boosted by XLPLugin's NextMove plugin and, when we contacted them, they indicated that it's not their plugin's functions that need to be tweaked. They stated that these settings are part of WooCommerce native billing fields settings.

That said, I'd appreciate it if you can help us arrange the billing fields displayed in the Thank You page according to the following order of billing fields:

1st Line: billing_first_name + billing_last_name

2nd Line: billing_address_1

3rd Line: billing_city + billing_postcode

4th Line: billing_state


I've attached a screenshot that depicts how the customer's address details are currently being displayed and how we want them to be displayed on the Thank You page. I've also attached a screenshot showcasing how the aforementioned fields have been organized on the Checkout page in case it's needed.

Here's the link to a shared Gdrive folder containing the aforementioned screenshots:
https://drive.google.com/drive/folders/1mc7CSQGBRDII7Vxq3DdnP3xfY5PnDfF2?usp=sharing

The public link displaying the last order on our store, which I'm using as a reference is as follows:
https://staging.secondhandbooks.cl/pedido-recibido/thank-you/?key=wc_order_YnYpE2c9MUhTf&order_id=24411

Thanks and Regards,
Christian

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Stef

    (@serafinnyc)

    Can you please submit a Systems Report.

    Go to WooCommerce > Status > Get Systems Report and pasting that here inside using a Code Block.

    Thank you

    Thread Starter christianshb

    (@christianshb)

    Hi Stef, thanks for your reply.
    Here’s the WC Systems Report you’ve requested. I’ve also saved it on this shared folder.
    Thanks,
    Christian

    ` WordPress Environment

WordPress address (URL): https://staging.secondhandbooks.cl
Site address (URL): https://staging.secondhandbooks.cl
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WooCommerce Support: ? Templates

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Oldest: 2024-04-15 18:04:49 +0000
Newest: 2024-05-16 05:12:13 +0000

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Newest: 2023-12-26 07:05:24 +0000

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Generated at: 2024-05-16 10:23:30 -04:00
`
    Stef

    (@serafinnyc)

    Thanks for this @christianshb you’re using WooCommerce Checkout Manager Pro. I would contact support there to help. I’m sure it could be a conflict with your theme that’s not working

    Thread Starter christianshb

    (@christianshb)

    Thanks @serafinnyc. I have posted a ticket on WooCommerce Checkout Manager Pro support page. Hopefully they can help us reorganize the billing fields.

    Rgds,
    Christian

    Stef

    (@serafinnyc)

    Thanks for updating us @christianshb Let us know what you hear.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Native Billing Fields Reordering on Thank You page’ is closed to new replies.