Navigation menu does not work on smartphones

Hello,

Can you please try to de-activate all plugins except the Mesmerize Companion and re-check your page with the issue?

This seems to be a plugin related issue.

Please let me know if this solved your issue.

Hi there

I tried deactivating all plugins and this is still an issue.

Hello,
I unfortunately have the same problem here: https://launchlab.ai

UPDATE:

I deactivated a few plugins and it works now.

• This reply was modified 5 years ago by timopg11.

Hello,

Did you try to use caching plugin to speed up the loading time of your page on mobile?

Hello,
I deactivated all the plugins and cleared the complete cache of the mobile chrome, now if the menu items work. However, it no longer shows the menu panel (since it is minimized) until you tap the menu icon about 5 or 7 times.
It is also worth mentioning that to display the menu panel on the main page, it is necessary to click twice on the menu icon, then 5 or 6 times when loading the other pages.

• This reply was modified 5 years ago by ronetjohn.

Hi there! I am having the same problem. I see a thread here https://www.ads-software.com/support/topic/menu-problems-45/ and it’s exactly the same issue. I can click to the right of the menu text on my phone and it goes, but if I click on the words, it just closes the hamburger menu and doesn’t go anywhere. Do you remember what the solution was for that person on https://www.ads-software.com/support/topic/menu-problems-45/? Thanks so much!

Hello,

Please try to add this extra CSS code in Customizer -> General Settings -> Additional CSS :
@media screen and (max-width: 480px){
.content>div *{
max-width:100% !important;
}
}

Hi, I added the code:
@media screen and (max-width: 480px){
.content>div *{
max-width:100% !important;
}
}
But the problem got worse, now it is necessary to press 8 to 10 times on the menu icon, to display the menu panel again.
I repeat if it is useful, at the first time of displaying the menu panel, it shows it without any problem. Then, when you open a page from the menu (the second time you want to display the menu panel) you have to press the icon several times to display the panel again.

Hi @cristianbarbu !
I added the custom css code and it is still giving me the problem.
(I have cleared the cache and refreshed the page on my cell phone.)
(I have tried it on Chrome for mobile and also on the internet browser that came with my phone through Samsung)
The website is https://www.eWebAvenue.com
??

@timopg11, I have tested your page on my mobile, and the problem persists (it is the same as my case).
The same happens on the @lteachum page.

Hello,

I am experiencing this as well. Has anyone found a solution?