Navigation menu not updating

Hello @siki88

Can you please try disabling “Ultimate member” plugin and see if changes to the menu reflect on your site so that we can know if “Ultimate member” is causing the issue.

The problem is only for the conditional menu items, so deactivating Ultimate Member to check would make no sense. When I go to a page that was visited before logging-in, it pulls a cached version of the page with the conditional menu not updated to the logged in state, meaning when I hover over Account menu point, it will still display me Login and Register there.
And for all pages that I didn’t visit before logging in, it will show me under Account menu point Profile, Settings and Logout.

Hi @siki88

Sorry for the late response. Could you please confirm that this issue still occurs when you deactivate the caching plugins? Has the hosting provider disabled any server cache to test the issue?

Regards,

My server provider disabled Varnish and it still didn’t fix the issue.
Memcached can’t be stopped and the server uses Redis and I don’t know if Redis could be the problem?
The error is not happening with w3cache plugin disabled.

Hi @siki88

Could you please tell us what is your hosting provider? Do you have any custom code in the htaccess file for the redirection purposes?

Regards,

I use Cloudways as hosting provider.

The only relevant thing to that apart from the W3 Cache stuff in my htaccess is this:

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteRule ^en/wp-login.php /wp-login.php [QSA,L]
RewriteRule ^fr/wp-login.php /wp-login.php [QSA,L]
RewriteRule ^de/wp-login.php /wp-login.php [QSA,L]
RewriteRule ^it/wp-login.php /wp-login.php [QSA,L]
RewriteRule ^es/wp-login.php /wp-login.php [QSA,L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

• This reply was modified 2 years, 7 months ago by siki88.

Hi @siki88

Could you please try creating a backup of your current htaccess and then add back the default WP htaccess? Here’s the default htaccess content:

RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

Let’s see if this is causing the issue.

I tried to insert it on the very bottom of my htaccess but it didn’t work. My complete htaccess is really big, because w3cache put a lot of stuff inside there. So I wasn’t sure where to add your code. When using the basic htaccess, my page won’t work until I save permalink structure again and then it puts all those things in there again. Probably because I’m using custom permalink structure with Permalinks Manager Pro plugin.
But I dont think thats the problem, because a while ago I disabled all plugins, except my theme plugins, Ultimate Member and W3Cache and removed all custom CSS, deselected all optimization options, removed all theme file modifiying, all code snippets but the error still occured.

This user her had the exact same problem but he never became an answer

https://www.ads-software.com/support/topic/issue-with-caching-of-site-menu/

Hi @siki88

Do you have similar services like Cloudflare installed on the Cloudways server?

No.

I installed the 2.4.0 update now. That fixed this error, but now it’s like reversed. I don’t have the problem with pages not updating after login anymore, but after logout. Meaning when I visited pages while being logged in and then log out, the visited pages will still show the logged in view. Strange.

Facing Same issue trying to get soultion

@siki88 @oaufi

Did you find a solution or reason why this is happening? I’ve seen a lot of topics about this, but none of them has a solution or a reason why it’s happening.

Yes @hagenb and @oaufi . The solution for WPRocket is using this:

https://docs.wp-rocket.me/article/1696-logged-out-cache-displayed-to-logged-in-users

Just download the .zip file and upload it to your plugins in WordPress. That fixed it for me.

It took me so much time and effort to find the solution, I hope nobody else will ever have to search for it. Let me know if I could help you.