Customer support

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  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi @alerion2 ????,

    Thanks for your candid feedback. Yes, sincere apologies for the delayed response. We have been undergoing a support transition in our support structure to enhance our customer service quality.

    I have searched the forums and I see that you opened a thread yesterday. I have already replied to it and I hope that it points you in the right direction.

    That said, if you want to get faster support via email, you would need to sign up for a paid plan at https://account.mailpoet.com/

    Thanks again for the feedback,

    Cheers

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