• Resolved bowlcamilla42

    (@bowlcamilla42)


    I have a discount that gives 1x free wine every time you buy 4xbuffet. The problem is that it only adds one free wine to the basket even though they buy 9xbuffet which in this case should be 2x free wine. In general it seems as if I can only add the offer 1 time per order, which is supposed to be added every time the offer requirements are met.

    – Is there a way to add a free wine every time a certain quantity of a specific product is reached?

    – And is there a way to at least continue to add the BOGO offer EVERY time they buy the BOGO product so they don’t have to make another order to get the offer again even though they already put 2xBOGO product in the basket.

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  • Thread Starter bowlcamilla42

    (@bowlcamilla42)

    I solved the issue regarding a quantity of more than 1 by going to adjustments and clicking on allow repeat execution.
    however I just found out that when the offer is buy 1xentry get 1xt-shirt, the t-shirt is only added 1 time even though they’ve put multiple entries in the basket.

    Hi,

    In this case, we need to check this issue in your site. So please raise a support ticket here-> https://www.xadapter.com/online-support/ with your admin credentials.

    One of our support executives will check the issue and provide you with a fix.

Viewing 2 replies - 1 through 2 (of 2 total)
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