Need help generating static files (cURL error 28)

  • Resolved deviltwin01

    (@deviltwin01)


    1 year, 9 months ago

    I’m not sure if I got a setting wrong but I would like some help
    I generated my static files and all seemed well but when I took a look at the files I only had a wp-content folder and no index file and saw this on the export log and I’m not sure how to troubleshoot it:
    An error occurred: cURL error 28: Operation timed out after 30000 milliseconds with 0 bytes received
    Apologies, I’m not too techy but I heard this was an easy way to make a simple website but clearly it was too much for me

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  • Plugin Support sr293

    (@sr293)

    Hello @deviltwin01. I’m sorry you are experiencing an time out issue while trying to generate the static pages for your site. Typically this type of error can be caused by a firewall or other security feature in your hosting environment that blocks some of the requests made by Simply Static. If you are using a security plugin, I would suggest disabling it and running an export again to see if this resolves the issue for you. I would also recommend enabling the Simply Static debug log option available at the bottle of the Simply Static > Diagnostics page. The debug log may help identify the cause of the error that is occurring. Below is more information about the Simply Static diagnostics feature.

    https://simplystatic.com/docs/problems-with-local-development/#Diagnostics

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