Need Help with New Member Account Activation E-mail Issue in WordPress

  • Hello everyone,

    I’m relatively new to WordPress, and I’ve encountered an issue that I could use some assistance with. I hope someone in this community can help me out.

    The problem I’m facing is related to new members not receiving their account activation e-mails. It seems like they’re not getting the necessary activation links, which is preventing them from accessing their accounts. This issue is causing frustration among our new members, and I’d like to find a solution as soon as possible.

    Additionally, I’m wondering if there’s a way to streamline the member registration process in WordPress. Is it possible to let all member accounts be created without requiring an activation e-mail?

    If anyone has experienced this issue before or has insights on how to resolve it, I’d greatly appreciate your guidance. I’m eager to learn more about WordPress and ensure our community members have a smooth experience when signing up.

    Thank you in advance for your help!

    Best regards,

    kokiri

Viewing 1 replies (of 1 total)
  • Moderator James Huff

    (@macmanx)

    It sounds like your hosting provider has disabled PHP’s?mail()function, which WordPress uses to send you email notifications and is also used by contact form plugins and more.

    This is a common safeguard employed by hosting providers when they suspect that another customer on the same server is sending spam emails directly from the server.

    Another alternative is that PHP’s mail()function is still active, but spammer activity from the server has already caused any email sent from it to be blocklisted. This would result in the emails being sent but never received by any email address with basic anti-spam capabilities.

    You can check this by leaving a comment on your site and checking if you receive an email. Another alternative would be to use the Health Checkplugin and send yourself a test email from the plugin’s Tools tab to see if it works.

    If you didn’t receive a test email, you could try using an SMTP plugin to configure your WordPress site to use your email’s outgoing mail server instead of PHP’s mail() function.

Viewing 1 replies (of 1 total)
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