• Resolved luhgar

    (@luhgar)


    Hi,
    I have update the jquery version on 3.6. check the responsive view on the browser it won change view port size as per responsive but it will works on the respective device so I request you to resolve this issue.
    Our site link is:

    • This topic was modified 2 years ago by Yui.
    • This topic was modified 2 years ago by Yui. Reason: There is special field for link to the site

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello @luhgar ,

    I hope this message finds you well ??

    Sorry for the delay in replying you here in this thread and thank you for your kind patience with this.

    Yes, I am getting your concerns about the module’s performance within different sizes of the window OR mobile view as well. I would inform you that it also depends on the responsiveness of the theme mainly that you are using on your site.

    However, in that case, have you tested for any conflicts with the proper steps as explained below along with the basic troubleshooting? Please see the instructions below for how to do this and take a look once again for your reference, check if you have missed anything in the process:
    https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-steps

    Please make a full site backup (files+database) before making any changes.

    NOTE: Always ensure you are running with the updated version on your site.

    Thank you,
    Umar

    • This reply was modified 1 year, 12 months ago by Umar.

    Hello?@luhgar ,

    I am marking this topic as resolved due to inactivity and assuming the issue is resolved at your end.

    Feel free to reply or open up a new issue thread if you still face any problems.

    Kind regards,
    Umar

    • This reply was modified 1 year, 11 months ago by Umar.
Viewing 2 replies - 1 through 2 (of 2 total)
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