Need Purchase Confirmation from a Week Ago!

  • Resolved hanlesc

    (@hanlesc)


    5 years, 8 months ago

    I placed an order on 3/10/19 and am yet to get an email confirmation, link or anything.

    Come somebody help me out?

    [ Signature deleted ]

    • This topic was modified 5 years, 8 months ago by hanlesc.
    • This topic was modified 5 years, 8 months ago by Jan Dembowski.
    • This topic was modified 5 years, 8 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @hanlesc Please do not post your email or signatures in these forums.

    I placed an order on 3/10/19

    I am sorry, but the author and support folks can’t help you here.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    Plugin Support amboutwe

    (@amboutwe)

    We apologize for the trouble you are experiencing receiving account emails. Unfortunately, your email server returned the email with this message “mailbox unavailable”. Therefore, our system ceased sending emails to your server.

    We’ve reactivated the account and resent your purchase confirmation and a password reset email.

    Please note that the forum is reserved for support of the free version of Yoast SEO. As you have a premium plugin, please contact our support team for further assistance.

    How can I get premium support?

    This thread has been marked as resolved per the forum guidelines.

Viewing 2 replies - 1 through 2 (of 2 total)
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