• Resolved hector0371

    (@hector0371)


    To anyone who is reading this message:

    I really need your help on this! I`m looking for a multi-vendor plugin with a specific feature: payments from customers go directly to the Tera-wallet account of the vendor after commission calculation, instead of getting stuck in the vendor balance, waiting to have manual withdraw. The users of my sites are supposed to be vendors and customers at the same time, their credits in Tera-wallet flowing in and out from each others account as they buy & sell products from one-another.

    I have tried using Dokan. It is powerful, yes, but sadly it does not have this feature. Every payment received should be manually withdrawn by vendors, which is tiresome and making vendors unwilling to participate. After months of digging data and codes without answers, I have to decide to stop using Dokan, rollback my site and use another appropriate marketplace plugin so that my site can be back online on time. If anyone know such a marketplace plugin, please leave your message!

    Thank you

    • This topic was modified 2 years, 2 months ago by hector0371.
    • This topic was modified 2 years, 2 months ago by hector0371.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @hector0371

    I understand that you want the payments from customers to go directly to the Tera-wallet account of the vendor after commission calculation, instead of having to manually withdraw.

    In the WooCommerce marketplace we have the Product Vendors plugin that has the option to allows payments to vendors instantly, manually, weekly, bi-weekly or monthly, so this should serve your purpose. Once you choose a frequency, it triggers an immediate payout of unpaid commissions and the period starts from when you set/save the setting. Unless you set the Payout Schedule to ‘Manual’, commission will be automatically paid. You can read in detail about it here: https://woocommerce.com/document/product-vendors/#setup

    However, I’m not sure if this plugin works with Tera-wallet. You can submit a pre-sales questions about this plugin by going to https://woocommerce.com/contact-us/#sales-form . You’d need to log into your WooCommerce account before you can access that page, or create an account if you do not have one.

    From there, click on the tab “I have a question about a specific extension or theme I’d like to purchase.”

    Just so you know, in the WooCommerce.com marketplace we offer a 30-day refund policy so you can test the extension and make sure it works for you.</i>

    You can also explore other options here: https://www.google.com/search?q=multivendor+plugin+WooCommerce

    Thread Starter hector0371

    (@hector0371)

    @margaretwporg

    Thank you soooooo much! This might be one of the most cheering news I got these weeks. I am writing a letter on it right now. Hopefully the plugin you mentioned can solve my problem once-and-for-all!

    Hi @hector0371

    You’re welcome! I hope the plugin solves your problem. Be sure to utilize the 30-days period for testing it out, as during that time you’d be covered by the refund policy.

    I am writing a letter on it right now.

    That’s great! You can get all your queries cleared through a presales ticket.

    If you found our support helpful, we’d love if you could leave us a review:
    https://www.ads-software.com/support/plugin/woocommerce/reviews/

    Thanks ??

    Thread Starter hector0371

    (@hector0371)

    @margaretwporg

    Hello! So far I did not receive letters or messages from WooCommerce support team,three days after I left my message on the link given. Did something go wrong ?

    Hi @hector0371

    I’m so sorry that you haven’t heard back yet on your support ticket!

    Could you please share the ticket # or ID you received via email when you made the request?

    When you submit a support request, you should receive a confirmation with a ticket number. You can expect to see that confirmation within a few minutes.

    Please let us know.

Viewing 5 replies - 1 through 5 (of 5 total)
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