Needs to be logged in

  • Since the most recent WordPress update, the lightbox only works when the visitor is logged in to the site. If not logged in, the lightbox opens briefly at the first image and then the image gets shown in a new tab/window. Subsequent images immediately in a new tab/window.

    This is the case when using Safari, Firefox and Chrome but interestingly not when using Opera…

    I’ve tested this by constantly emptying both server and browser caches and private browsing windows.

    Maybe there is a connection with this issue?

    Thanks in advance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Blamedutchie

    (@blamedutchie)

    Update:

    Clarificatio: I meant to say that images open in the current tab, not in a new one.

    Did a lot of testing. Looked at my adblocker, whitelisted the WP Photon CDN’s.

    Installed other lightboxes and the same kind of behaviour can be observed, but not always exactly the same. Difficult to put my finger on it. At some point also on Opera the lightbox started to fail.

    I’m starting to think the issue is not with your plug-in but with WordPress/Jetpack itself. Maybe something in the way they offload their files over several CDN’s.

    Feel free to browse a post containing a gallery and see what happens.

    Thread Starter Blamedutchie

    (@blamedutchie)

    Update 2:

    Latest test:

    Using Firefox (my main browser)
    Activated the Twenty Nineteen theme.
    Opened a Private Browser Window: lightbox fails

    Started Chrome browser, open a post, lightbox fails
    Logged into the site: lightbox works
    Opened an Incognito Window: lightbox fails

    Seems safe to say it’s not a theme issue (child theme of Fotografie)

    WP_DEBUG shows nada.

    Hi @blamedutchie,

    can you edit your first post and add the link to your site so I can check it?

    Cheers,
    Diego

    Thread Starter Blamedutchie

    (@blamedutchie)

    Hi Diego,

    For some reason I can not edit my previous posts, but the second one contains a link to a post containing a gallery and here is the link to the home page:

    https://blamedutchie.photography

    Thanks!

    Thread Starter Blamedutchie

    (@blamedutchie)

    Yet another update:

    After reading Jetpack’s the support forum, I decided to perform another test.

    In this temporary post, I added a Classic Block and inside that I put both an image and a Jetpack Tiled Mosaic Gallery.

    After logging out, I observe the following:

    Firefox – Mac: image shows no lightbox, gallery shows lightbox;
    Chrome – Mac: image shows no lightbox, gallery shows lightbox;
    Safari – Mac: image shows no lightbox, gallery shows lightbox;
    Opera – Mac: both image and gallery show lightbox;
    Opera – Windows: image shows no lightbox, gallery shows lightbox.

    I’m definitely starting to suspect Jetpack/Wordpress/Gutenberg messing things up, maybe combined with specific browser issues. I’ve done all tests with and without running browser plug-ins.

    Right now, I can’t think of anything else I can test on my end.

    • This reply was modified 6 years, 1 month ago by Blamedutchie. Reason: added the OS
    Thread Starter Blamedutchie

    (@blamedutchie)

    Pushed the ball into the Jetpack camp also…

Viewing 6 replies - 1 through 6 (of 6 total)
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