Negative values in product sales report

  • Resolved elenorereinhart

    (@elenorereinhart)


    4 years, 10 months ago

    Hi, a lot of bundles are showing negative or zero values in the report. Can support team please explain how does the report calculate and present the data?

    Case 1
    Bundled product A+B+C
    Original price: $65.00
    Bundled discount price: $58.50 (saved 10%)

    Sold 36 units of bundles last month, in report showing
    Gross Sales (After Discounts) = 0
    Gross Sales = 0

    Case 2
    Bundled product X+Y
    Original price: $90
    Bundle discount price: $32

    Sold 7 units of bundles last month, in report showing
    Gross Sales (After Discounts) = -406
    Gross Sales = -406

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