Negotiated Rates problem

  • Hi, i having problems with your plugins UPS BASIC, can you help me?
    the problem is when i activate Negotiated Rates the ups shipping method just dessapears… so i need to know what can i do for solve this problem… thanks in advance…!

    XML ERROR REPORT

    Shipping costs updated.
    UPS REQUEST:
    <?xml version=”1.0″ ?>
    <AccessRequest xml:lang=’en-US’>
    <AccessLicenseNumber>4D4A5817EFFDF4F8</AccessLicenseNumber>
    <UserId>abdequipment</UserId>
    <Password>Abd12345*</Password>
    </AccessRequest>
    <?xml version=”1.0″ ?>
    <RatingServiceSelectionRequest>
    <Request>
    <TransactionReference>
    <CustomerContext>Rating and Service</CustomerContext>
    <XpciVersion>1.0</XpciVersion>
    </TransactionReference>
    <RequestAction>Rate</RequestAction>
    <RequestOption>Shop</RequestOption>
    </Request>
    <PickupType>
    01
    <Description>Daily Pickup</Description>
    </PickupType>
    <CustomerClassification>
    00
    </CustomerClassification>
    <Shipment>
    <Description>WooCommerce Rate Request</Description>
    <Shipper>
    <ShipperNumber>77423X</ShipperNumber>
    <Address>
    <AddressLine></AddressLine>
    <City>miami</City>
    <PostalCode>33166</PostalCode>
    <CountryCode>US</CountryCode>
    </Address>
    </Shipper>
    <ShipTo>
    <Address>
    <StateProvinceCode>NY</StateProvinceCode>
    <PostalCode>10005</PostalCode>
    <CountryCode>US</CountryCode>
    </Address>
    </ShipTo>
    <ShipFrom>
    <Address>
    <AddressLine></AddressLine>
    <City>miami</City>
    <PostalCode>33166</PostalCode>
    <CountryCode>US</CountryCode>
    <StateProvinceCode>Florida</StateProvinceCode>
    </Address>
    </ShipFrom>
    <Package>
    <PackagingType>
    02
    <Description>Package/customer supplied</Description>
    </PackagingType>
    <Description>Rate</Description>
    <PackageWeight>
    <UnitOfMeasurement>
    LBS
    </UnitOfMeasurement>
    <Weight>56</Weight>
    </PackageWeight>
    </Package>
    <RateInformation>
    <NegotiatedRatesIndicator />
    </RateInformation>
    </Shipment>
    </RatingServiceSelectionRequest>
    UPS RESPONSE:
    <?xml version=”1.0″?>
    <RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0</XpciVersion></TransactionReference><ResponseStatusCode>0</ResponseStatusCode><ResponseStatusDescription>Failure</ResponseStatusDescription><Error><ErrorSeverity>Hard</ErrorSeverity><ErrorCode>111286</ErrorCode><ErrorDescription>Florida is not a valid state for the specified shipment.</ErrorDescription></Error></Response></RatingServiceSelectionResponse>

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author pluginhive

    (@pluginhive)

    Hi @xaemax,

    You are getting the below error from UPS response: “Florida is not a valid state for the specified shipment”.

    Could you please try for a different address and check?
    If you still face any issue, do let us know. We will help you.

Viewing 1 replies (of 1 total)
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