Nelio metabox won’t load

  • Resolved dalecameronlowry

    (@dalecameronlowry)


    7 years, 3 months ago

    Today, when I’m in my post editor and want to set up social media posts, I can’t because I get the “loading circle of doom” (you know, that little grey spinny thing).

    I looked in Chrome Developer Tools and found these errors:

    post.min.js?ver=1.4.2:2 Uncaught TypeError: NelioContent.views.UserSelector is not a constructor
    at n.initialize (post.min.js?ver=1.4.2:2)
    at n.e.View (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,quicktags&load[]=,jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,underscore,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:96)
    at new n (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,quicktags&load[]=,jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,underscore,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:96)
    at t (post.min.js?ver=1.4.2:1)
    at Object.complete (post.min.js?ver=1.4.2:2)
    at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,quicktags&load[]=,jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,underscore,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:2)
    at Object.fireWith (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,quicktags&load[]=,jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,underscore,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:2)
    at y (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,quicktags&load[]=,jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,underscore,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:4)
    at XMLHttpRequest.c (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,quicktags&load[]=,jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,underscore,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:4)

    This happens with both the previous and the updated version of Nelio Content (2.2.2 and 2.2.1)

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author David Aguilera

    (@davilera)

    Hi!

    Thanks for the feedback. That’s quite strange — I’m using the plugin right now in our site (same version as you, 1.4.2) and I don’t have any problems. Please, force a refresh in your browser (just to make sure it doesn’t have an old, cached version of the JavaScripts) and see if it fixes the issue. If it doesn’t, contact us via email (customers at nelio software dot com) and we’ll help you from there.

    Regards,
    David

    Plugin Author David Aguilera

    (@davilera)

    Hey! You were absolutely right. I was finally able to reproduce the issue and I’ve fixed it. Version 1.4.3 should do the trick.

    Thanks again for your taking the time to let us know.

    All the best,
    David

    Thread Starter dalecameronlowry

    (@dalecameronlowry)

    Thanks for fixing this so quickly!

Viewing 3 replies - 1 through 3 (of 3 total)
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