Network Admin login issue

  • I have a Multisite with five sites. Up to recently I had no issues but around the end of March I became unable to access my network admin area.

    I can login fine to each site, including the primary, but if I try to go to the Network Admin areas I get into a login loop. Example of what happens is below. I just can’t get past this. No error is displayed.

    /wp-login.php?redirect_to=https%3A%2F%2Fmy.domain%2Fwp-admin%2Fnetwork%2Fusers.php&reauth=1

    I have seen a few threads about this issue but none of them seem to have resolved the problem and those threads have been closed with no resolution posted.

    I spoke to my hosts (Siteground) and they told me there was a WP update on the 30th March. They told me nothing on the error logs could provide a clue as to what is happening so they couldn’t help me. I have tried restoring, one-by-one, full backups from before this date. I have also already tried all the usual suggestions of clearing cache/cookies/using different browser etc. None of these have worked.

    I have yet to try disabling all plugins and themes, as I don’t really want to impact my live sites until I have tried everything else to try to resolve this first.

    If anyone can suggest anything else or has any knowledge of what happened with the previous closed threads I would be very grateful.

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  • Hello, smorgasbored, & welcome. The WordPress Health Check & Troubleshooting plugin actually allows you to disable plugins & themes for you, but not your visitors. You can obtain it from:

    https://www.ads-software.com/plugins/health-check/

    Also, please consider checking to see if WordPress has any error logs–usually you can find it using your control panel’s file manager.

    Let’s see if any of this helps (or not).

Viewing 1 replies (of 1 total)
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