NetworkError on comment submitting

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  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    We have received your request and it is now being processed. We will get back to you on this forum as soon as we can.

    Regards,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi Kai,

    We tried to visit your site (bbq-hannover.de), but because of the high load of the javascript and because of large distant from your server, it was impossible to test plugin work.

    Please complete the following in order to detect the problem and find its solution:
    1) Try activating a standard WP theme for a while (2014, 2015) and check if the problem remains.
    2) Try deactivating all of your plugins except Google Captcha and also check if the problem is still present. If it is not, please activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
    3) Provide your System status as well. Follow the next instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit
    4) Let us know about the results.

    Sincerely,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

    Sincerely,
    BestWebSoft Support Team

Viewing 3 replies - 1 through 3 (of 3 total)
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