NEVE installation failed with php.ini error

  • Resolved gpomerleau

    (@gpomerleau)


    5 years, 6 months ago

    I try to upload a wordpress template in my WordPress -Windows plan in plesk and I got the following error: La taille du fichier téléversé excède celle indiquée dans la directive ‘upload_max_filesize’ du fichier ‘php.ini’.

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  • Hi, that error message is coming from a restriction on your hosting plan. You’ll need to contact technical support at your hosting provider to see if they can increase the upload size limit for you.

    Thread Starter gpomerleau

    (@gpomerleau)

    Because I have a plan with godaddy using the Windows side of the house, I had to modify the .user.ini file and add:
    file_uploads = On
    post_max_size = 50M
    upload_max_filesize = 50M

    but after that, I was trying to install the theme but I had: error 500. I was not able to install it but support was able but the theme is corrupted, not able to active it…

    Error 500 is a server related error so I don’t know how much that would be related to the theme.
    Have you tried installing it from withing the Dashboard? I’m assuming if you say “the theme is courrupted” that you’ve downloaded it and tried to upload it.

Viewing 3 replies - 1 through 3 (of 3 total)
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