NEVE not displaying after update

  • Resolved nillamary

    (@nillamary)


    1 year, 7 months ago

    Activated the NEVE (free) theme on my staging site then the day after, my dashboard had an update notification, which I did. However, now the Neve Options dashboard displays nothing, see this link: https://snipboard.io/syGBkn.jpg

    This is what displays:

    Starter site displays the templates cloud

    Customize

    About Us

    Upgrade now

    Not sure how to get the free NEVE Options page back?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @nillamary,

    Sorry to hear that you are having some trouble.

    In order to debug this issue, can you please help us by checking the following things:

    • Go to Settings->Permalinks and save the settings without making any changes there.
    • If you’re using a security plugin like Wordfence, then please deactivate it and check again.
    • Please make sure the REST API is working correctly in your dashboard.

    Let us know how it goes.

Viewing 1 replies (of 1 total)
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