never ending repeating event stops after about 40 instances

  • Resolved frankmanl

    (@frankmanl)


    5 years, 1 month ago

    repeating event
    advanced, every tuesday and thursday, never ending
    a couple of exceptional days

    The event is no longer shown after about 40 instances (20 weeks).
    When I remove an exceptional day the last shown instance disappears, when I add an exceptional day at the end of the range another instance is added.

    What can I do to fix this?

    Frank

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor webnus

    (@webnus)

    Hello @frankmanl,

    Thank you for contacting us,

    Please use the latest version of the MEC, we fix some minor issue on advanced repeating:
    https://webnus.net/modern-events-calendar/change-log/

    If your issue persists yet, please send a screenshot or short video from:

    1- Date & Time of the event
    2- Repeating setup tab
    3- MEC General Settings

    Best Regards

    Thread Starter frankmanl

    (@frankmanl)

    My problem has been labeled ‘resolved’ by Webnus.
    However, I did not get any answer, or information as to how to fix it or where to find a solution …
    Please, if you have fixed something, or described a solution somewhere, let me know.

    Frank

    Thread Starter frankmanl

    (@frankmanl)

    Your reply was not visible yesterday.
    I use Modern Events Calendar Lite free version 5.0.1

    please see here an illustrated description of the problem:
    https://drive.google.com/file/d/19cW1tJCfJDUnogUDwjT7FBqeZHkndTj0/view?usp=sharing

    please see here a movie of my MEC settings:
    https://drive.google.com/file/d/1pHkHbongWgL5wL7llzMIRH6e0czmM8U1/view?usp=sharing

    Frank

    • This reply was modified 5 years, 1 month ago by frankmanl.
    Plugin Contributor webnus

    (@webnus)

    Hello @frankmanl,

    Thank you for sharing the video and screenshots of your issue,

    This topic has been forwarded to the developer team to check and fix in the next upcoming updates,

    We’ll let you know after resolving this issue.

    Thank you for your report.

    Best Regards

    Thread Starter frankmanl

    (@frankmanl)

    Thank you for that. Meanwhile we’re trying to get the events back using a work around (copies of the original events starting at the dates the original events stopped), so when getting back to our website it may seem to be solved. But in reality it is not.

    Frank

    Plugin Contributor webnus

    (@webnus)

    Hi again,

    This issue is forwarded to the developer team, it will be checked and we will let you know the result, but it takes time to be fixed.

    Best Regards

    Plugin Contributor webnus

    (@webnus)

    Hello @frankmanl,

    Regarding the issue, you reported in your current ticket, we worked on MEC and we fixed it so we want you to kindly update MEC to its latest version (5.0.5) and then try again. In case the issue persists, just let us know.

    Best Regards,

    Thread Starter frankmanl

    (@frankmanl)

    Thank you for fixing it. Works perfectly now.
    Frank

    Plugin Contributor webnus

    (@webnus)

    You’re welcome,

    If you are happy with our product please don’t forget to leave a 5-Star rating for MEC Plugin in WordPress plugin page.

    https://www.ads-software.com/plugins/modern-events-calendar-lite/

    If you had any other questions, please feel free to contact us.

    Best Regards

Viewing 9 replies - 1 through 9 (of 9 total)
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