“never” in backup column of mainWP

  • Hi,

    i’m using your fabulous plugin + mainWP. I have a lot of websites and backups schedules.

    All backups are working as expected, but in MainWP Dashboard, in the column “of “last backup”, it says “never”, while it should show the date of last successful backup..

    How to fix it ? I’ve asked to mainWP support, they tell it’s oin wpvivid side.

    Regards.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support tonyrobins

    (@tonyrobins)

    Hello @kinkmobile

    Thanks for your feedback.

    Would you please try the ‘Sync the Dashboard with child sites’ option on MainWP and see if that resolves the issue?

    If the issue persists, would you send us a debug zip of the main site through the plugin’s Debug tab and include a link to this thread so we could troubleshoot the issue and suggest further?

    All the best,

    Thread Starter kinkmobile

    (@kinkmobile)

    Hi, thank for your reply.

    Where is the “Sync the Dashboard with child sites” checkbox ? I guess it’s already thicked since i have all the information for the rest of the feature (available updates, etc.).

    Plugin Support tonyrobins

    (@tonyrobins)

    Hello @kinkmobile

    You are welcome.

    The “Sync the Dashboard with child sites” option is available on your MainWP dashboard, for more details, you can read this doc.

    All the best,

    Thread Starter kinkmobile

    (@kinkmobile)

    Then ofc it’s synced, and everything is when i sync it, but not the date of the last auto backup.

    Only the date of the last backup i’ve created manually (button “backup now”) from mainWP for each child site are showing, not the dates of the automated backups.

    Plugin Support tonyrobins

    (@tonyrobins)

    Hello @kinkmobile

    We just tested it again and the last backup time for scheduled backups showed properly on our sites. Would you send us a debug zip of the main site through the plugin’s Debug tab and include a link to this thread so we could troubleshoot the issue and suggest further?

    All the best,

    Thread Starter kinkmobile

    (@kinkmobile)

    Excuse me but where is the debug tab ??

    Plugin Support tonyrobins

    (@tonyrobins)

    Hi @kinkmobile

    Sorry that I should have mentioned this. The debug tab is not within the MainWP dashboard, it’s in the WPvivid Backup Plugin of the main site.

    All the best,

    Thread Starter kinkmobile

    (@kinkmobile)

    Hi,

    You mean in the WPvivid Backup Plugin of the CHILD site right ? (not the site where “main” main WP is running ?).

    Also, maybe it’s because it was unclear to me, but do i need to install “WPvivid Backup for MainWP” + “WPvivid Backup Plugin” on child site ? Because for now i was only using WPvivid Backup (not “for mainwp”).

    Plugin Support tonyrobins

    (@tonyrobins)

    Hi @kinkmobile

    I meant ‘WPvivid Backup Plugin’ of the main site where MainWP plugin is installed.

    The WPvivid for MainWP extension should be installed on the main site only. For more details, you can read this doc.

    All the best,

Viewing 9 replies - 1 through 9 (of 9 total)
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