Never stays connected

  • Anonymous User

    (@anonymized-8009718)


    5 years, 4 months ago

    Every time I log into my website dashboard, I have to reconnect the plugin to my Google account and it’s so annoying that I have just had to uninstall it. There’s no point in having a plugin that continues to disconnect.

Viewing 1 replies (of 1 total)
  • Plugin Author chriscct7

    (@chriscct7)

    Hi there,

    Google had a bug that affected an incredibly small number of users that has been corrected on their end, but requires those affected to perform a quick procedure.

    If you send us a ticket at monsterinsights.com/lite-support/ we can get you a step by step guide with images on how to fix this — it takes about 2 minutes total and permanently solves it

    -Chris

Viewing 1 replies (of 1 total)
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