On Premium Version

  • I’d got refund because this plugin doesn’t work on my site.

    About 30 days were needed for refund, and this makes me quite uncomfortable.

    But, anyway, It’s ok.

    Regards,

    • This topic was modified 3 years, 10 months ago by sung0282.
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  • What does this problem cause exactly? I have been using the plugin for a while and didn’t notice anything. How can it damage my website?
    Thanks in advance if you can give more informations

    Plugin Author Barry Kooij

    (@barrykooij)

    Hey there,

    I’m sorry to hear you ran into an issue with our plugin. It is true that on some hosts our caching conflicts with their server caching. We usually are able to resolve this with the host but sometimes it’s simply not possible to resolve the issue. In that case we always refund the customers.

    We had a very busy month and are therefore behind in handling refunds but I can assure you, you will get your refund as we confirmed to you in your email.

    Thanks for understanding.

    Kind Regards,

    Barry Kooij

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