Never worked

Hi @luxuryactivist,

We sincerely apologize for the experience you’ve had with our plugin. We genuinely value each of our customers, and we strive to provide prompt and effective support. I’ve checked our records and found that our team has responded to all the support tickets you opened. It’s concerning to hear that you didn’t receive our replies.

There could have been an email delivery issue, or our responses might have inadvertently been directed to your spam folder. Regardless of the reason, we are here to help and want to make things right.

Please contact us on our website and we’ll address your concerns immediately. Once again, we apologize for the inconvenience and appreciate your understanding and patience.

Warm regards,
Stefan

Dear Stefan, I submitted a new ticket several days ago and no response. Honestly, this is very disappointing. In the ticket I said that even the free plugin never worked properly, and since it was installed, I have a Javascript error now in the website. I tried to install the pro plugin following your documentation and it does not work. It generates a critical error. So I do not think you can help, otherwise why nobody did it already?

Poor experience.

Hello, my plugin hasn’t work properly since I change my blog into an online store. The particular issue is that the plugin saids that the web has cron problems, but i dont know how to solve it or even approach it. I have tried different approches recommended from my webhosting but the problem remains, any suggestion? thank you in advenced

Unfortunately I think they do not really care. I have already submitted 2 tickets in their website and nobody never answered. I paid for premium account and never managed to make the plugin work. Probably it is a scam.

Hi @luxuryactivist,

I’m truly sorry to hear about the continued challenges you’ve faced. I want to reassure you that we take all customer concerns seriously.

Upon investigating the matter further, I found that the issue you’re encountering with plugin installation is actually related to server limitations, which unfortunately are out of our control. This would also explain the JavaScript error and critical issues you are facing with the plugin.

Regarding the unanswered support tickets, I can confirm that we have been sending replies to all your queries. It seems there might be an email delivery issue causing our responses not to reach you, which we deeply regret. We’ll continue to investigate this problem from our end.

Given the circumstances, I have processed a full refund for your premium subscription and sent an email confirmation. While this doesn’t fix the situation, we hope it shows our commitment to rectifying the issues you’ve faced.

Once again, my sincerest apologies for the inconvenience and disappointment you’ve experienced. Your feedback is crucial for us to improve.

Regards,
Stefan

Hi @alekslife,

Thank you for using Revive Old Post.

To check if the Cron is working properly, you can use a plugin such as WP Cron Status Checker and contact your hosting provider to assist further with enabling it.

I recommend posting a new topic about the issue you are encountering, and we’ll assist further. We appreciate your understanding in this matter.