New WooCommerce Admin 4.0 Dashboard is so bad…

Hello @gevcen,

Thank you for the feedback.

The new charts are also not workign at all. They are not showing any of my previous figures altough the update of database has finished. Where are all my sales reports ? I filter on the time scale to include all from 01/01/2018 till now, then I click on update and I still get 0? Really…? Who tested this stuff before releasing it…?

There should be a notice prompting you to process the historical order data on your store – is that what you mean by database update? If not, head to Analytics > Settings and scroll to the “Import Historical Data” section. From there you can process the existing data on your store so it’s available in the new analytics. (Any orders you receive from here on out will be automatically processed for the new analytics screens)

We did not want to automatically do this as large stores with lots of data will likely want to schedule the import during off-peak hours.

If you’re still not satisfied with the new analytics, the original reports are available under WooCommerce > Reports. You can also disable the new functionality using the woocommerce_admin_disabled filter.

Hello @gevcen –
Sorry to hear you are experiencing some issues with the new dashboard and report functionality. Based off what you have shared above, it sounds like you might need to import your historical data into the new reporting system. Details on that can be found here: https://docs.woocommerce.com/document/woocommerce-analytics/

Look under the section for “Analytics Settings” in the document above for full details, or you can visit /wp-admin/admin.php?page=wc-admin&path=%2Fanalytics%2Fsettings on your site to being the historical data import.

The new reports leverage lookup tables in the the database to allow for more advanced filtering tools and speed… and by default historical orders are not imported to the tables.

> Also, it’s too much complicated that the previous one. You give 10 charts whereas the previous dashboard has only 1 single unique charts where all the informations were included in there.

On the same help document above, you can read about how you can fully customize the new dashboard to only contain the charts and figures that matter to your store. Please look under the section titled “Analytics Dashboard” for more details on how to do that.

Dear,

I don’t find it normal that I need to “import your historical data into the new reporting system”. If you entirely change the system, it’s up to your responsibility to run those data import smoothly in the backend. It means that the thousands & milions of businesses who have WooCommerce will need to perform it for getting their data?

I just run the import of all data and yet I still see nothing in my charts. Still no results, no data at all. You might wanna review your copy of this new dashboard because it has been a really bad decision to include it WooCommerce. Whoever took that decision shall be fired asap…

Also, you have added under “WooCommerce”
– Overview
– Clients
butthen you add again another complete section “Statistiques” which leads again to the same new dashboard. What’s the point of duplicating it? Just put 1 link, that’s all.

Worst of all is the speed of the new dashboard. A complete hell… can you really see yourself waiting 5 seconds after every click to see anything under “Inbox”/”Reviews”…? No. So why do you force us with this by default?

Thanks

• This reply was modified 4 years, 8 months ago by gevcen.

Hi @gevcen,

I just run the import of all data and yet I still see nothing in my charts. Still no results, no data at all.

If you’ve run the import and still don’t see data, there might be a problem with the Action Scheduler background processing mechanism on your store. If you’re keen to troubleshoot – are there any “pending” actions in Tools > Scheduled Actions? Action Scheduler relies on WP-Cron to process jobs (this is how WooCommerce updates the database for new versions as well). If cron isn’t running on your store, that could be the culprit.

Testing the new dash on a test site with 13 orders.

The order import uses scheduled actions to process the import. Each action imports 10 orders. Action Scheduler runs up to 25 action per batch. So it takes the same amount of time to import 1 or 250 orders.

Why is it so slow to even import 13 nonsense orders.

If your dev/test install is on a local computer then the Action Scheduler async runner may not work (depending on the local dev environment set up). When the async runner isn’t processing then actions are processed by WP Cron which relies of page loads/views to run.

@adegans To answer your more general question: a live site with 7000 orders might take 10-20 minutes to import customers and orders. I’m ball parking that a bit as customers are imported separately from orders and the number of customers would affect the import time.

In a local install if you want WP Cron to run you need to load a URL on the front end of your site and refresh it every 10 seconds or so.

Hi all,
Let’s draw the line there.
Summary:
– Woo has updated their admin interface. Not all people like or need that.
– If someone wants to roll back this particular change (for the time being) then https://www.ads-software.com/plugins/disable-dashboard-for-woocommerce/ or something similar might help you with that.
– If anyone still has problems/issues, please open your own topic instead of piling on in this thread.

Thanks for your understanding!